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售后成功没收到退款怎么办？
首先先查询退款审核单是否审核通过、订单状态是否为已退款，若均已检查，依然反馈没有收到退款，可通过以下方式核实：
1、找到用户提供的支付截图，或者在鲜活+订单详情找到交易流水号
2、打开微信商户后台，登录小程序商户号，找到交易订单搜索复制单号
3、查看搜索的交易流水号的交易状态，如果状态为退款状态，可点击退款单查询实际退款金额，若状态为买家已支付，则说明此单未发生退款，则提供订单号和手机号给到数科老师处理
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