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8.1【鲜活+】审核退款
一、步骤
1. 进入“退款管理”-“全部/待审核”列表，找到订单，点击“审核”。
2. 若退款金额无要求，默认整单全退，只需选择“是否同意”即可。
3.同意后则金额原路退回。退款单状态为： 已退款。
二、退款状态说明
| 退款状态 | 说明 |
|---|---|
| 待审核 | 待平台审核 |
| 已退款 | 同意退款，钱款自动退回用户账户 |
| 已拒绝 | 拒绝退款 |
| 已关闭/已撤销 | 发起申请退款后，又操作撤销申请的订单 |
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8.2【鲜掌柜】审核退款
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